EVERY CUSTOMER, EVERY EMPLOYEE,
ENGAGED
We are solutions implementation specialists with 100 plus years of experience in the Workforce Management, Human Capital Management, and Organisational Design disciplines. Our experienced and certified team of consultants deliver end-to-end, robust solutions which span a wide range of architectures, technologies, platforms, and devices.
OUR SOLUTIONS
WORKFORCE MANAGEMENT
Workforce management offers you an all-in-one solution to increase productivity and achieve a high-performance workforce. Our solutions allow you to create schedules, track employee time and attendance, calculate absence and leave while measuring your overall productivity. Workforce management helps you drive organisational growth through controlling the cost of labour, increasing productivity, minimising compliance risks, and engaging your workforce.
HUMAN CAPITAL MANAGEMET
Human capital management gives you powerful tools to manage your modern workforce. Human capital management offers HR, payroll, talent, and timekeeping, all in one solution. Our solutions reduce administrative risk, unreliable data, limited visibility, and inefficient processes to help in multiple facets of the HR process. Increase transparency while delivering real-time feedback. Give your employees the best experience, from their first day to their last.
ORGANISATIONAL DESIGN
Organisational design solutions allow for the structuring of organisations to become more effective in achieving their vision and purpose. Align people, work and competencies with your organisation’s objectives and strategy. The organisational design process purposefully configures elements in your organisation to achieve your strategic goals and deliver the best possible business, customer, and workforce outcomes effectively and efficiently.
ACCESS
CONTROL
Access control solutions increase security on your premises by limiting access and, reporting in real-time, attendance and prohibited and unauthorized access. Access control provides a safe and secure environment for your employees, customers, and visitors. Our access control solutions are tried and tested in the harshest environments and deliver complete access control and workforce management. Enable fast response and maximum efficiency with no false acceptance or rejection.
BIOMETRIC
SOLUTIONS
Our biometric access solutions enable real-time authentication of customer, employee and visitor identities using multiple sources of biometric and demographic data. Meet the continuously changing demands of reliable identity validation through our advanced biometric solutions. Enable effortless deployment of identity-based services on any possible customer touchpoint.
TRAINING AND DEVELOPMENT
Our training and development programme allows you to strengthen the skills of your workforce. Enhance employee development by fast-tracking their learning process through our specialised development courses. Our training allows you to retain the right people and increase your return on investment. Help maintain loyalty in your organisation by providing a platform for your employees to learn and grow their talents.
OUR CUSTOMERS
OUR STORY
LabourGenie.net is a dedicated team of workforce and human capital solutions implementation specialists with over 100 years of cumulative workforce experience. Our in-depth domain experience within the retail, aviation, healthcare, hospitality, manufacturing, and logistics industries allow for us to provide solutions that save you both time and money no matter the size or type of industry.
Workforce management, human capital management, organisational design and access control are complex problems that most businesses face daily. We look to provide a helping hand, in the form of solutions, to meet the challenges of legislative compliance, misinterpretation of internal policies and procedures, high absenteeism levels, excessive overtime costs, and the misuse of leave. We aim to maximise your bottom line through keeping every customer, and every employee engaged.
OUR GOALS
Sustainability
We strive to create a sustainable business so that we may continue to add value to all our stakeholders, investors, customers, leadership and employees. Giving back is also fundamental to our goals, and as such our Corporate Social Responsibility Programme includes, skill development, outreach programmes and continued learning and education.
Employee Attraction and Retention
It is a key goal that LabourGenie.Net attracts the most competent and skilled employees within the workforce management space. The strategy is to create an environment where all our employees are developed, mentored, and experience a high-performance growth path during their time with LabourGenie.net.
Customer Service
Customers are the driving force within our business model. We ensure that we will always have the best skill, knowledge, and expertise to deliver valuable services with measurable results that yield tangible benefits.
OUR VISION
Every customer, every employee, engaged.
OUR MISSION
To help our customers achieve a highly productive, effective and competitive workforce by facilitating an environment of happy employees which translates to happy customers. Happy Employees + Happy Customers = Greater Profitable Returns [HE + HC = GPR].
OUR VALUES
We are dynamic, optimistic, bold, and innovative. We fervently fight for success and enthusiastically pursue all that has proven to be successful. We will embrace new ideas, challenges, and knowledge; and strive for excellence in every area of our business. We assume responsibility for our actions and ensure that these actions are all always carried out with only the noblest of intentions. We work in mutual respect and appreciation with and for our customers.
OUR TEAM
Dereck Sigamoney
Managing DirectorTechnology has always been the driving force between ages, whether it be the invention of the wheel or the hammer, the bomb or the computer. We have used technology to facilitate both good and bad, sometimes excellence and sometimes even evil. How we apply our technology will determine the value we deliver to our people. Our people are our colleagues, their families, our customers, our suppliers and all who touch our business. We strive not only to be great but to spread greatness and leave greatness behind when we’re gone.
Ruben Naidoo
Operations DirectorCustomer Service is at the core of my ethos. Delivering value to our customers of the highest standard is my charge, and I shall not waiver on quality. I’m passionate about this subject matter and constantly strive to enhance our customer’s experience. We all understand the fact that it costs about 10 times more to acquire a customer than to retain a customer. Customer service is akin to an actor in a solo stage show or live play, where he/she has to give 100% effort all the time. If their performance dips, the audience will notice this and could end the show’s run prematurely. It is my job, at LabourGenie.Net, to strive to understand the customer’s needs and ensure that we get customer service right with every interaction.
Brad Fraser
Executive ChairmanMy goal is to constantly improve myself with principles that are universal, timeless and self-evident. By aspiring to learn from all sources, including anyone who has a story to tell, I constantly strive to be better than what I am. My extensive business experience in, leadership, management, commerce, sales and information technology, coupled with my financial degree have enabled me to add significant value to many organisations during my career. Intrinsically, I operate honestly, directly and ethically to add significant value to any business venture that I am involved in.
Ndumiso Radebe
Technical Director / Solutions EngineerMy professional passion is to add value to both our business and to our clients by proactively finding and implementing improvements and technical advances. I believe that an understanding of new technology and its impact is a prerequisite to be able to innovate and to do it constantly. Technology has infiltrated every aspect of our lives, changing how we work, how we learn and how we interact. It is essential that businesses embrace the symbiosis between people and technology – they should be investing more in employee engagement strategies and solutions.
Rene Schoeman
Human Capital Specialist ConsultantWe live in extraordinary times with the possibilities of what HRM can do for business literally exploding like fireworks across the sky. Never has technology been this cutting edge and opportunities so ripe for HR Professionals to support companies to rediscover the warm heartbeat of their people, and to enthuse their economic sustainability with the pumping lifeblood of people who know who they are and why they share a vision with the company that they choose. I am excited that I can help direct and support this journey for my clients, where we rediscover how technology can help them to get back to the heart of their employees and awaken their potential when they remember who they are and how they want to change the world before the world told them who they were supposed to be.
Aneshal Ramdass
Solutions EngineerHaving a market leading product offering helps in providing a world class solution. I believe we have the best products on the market to offer our client a world class solution. I love learning how new technology works and incorporating it into our solutions in a way that adds the best value for our customers. I look forward to using my experience and knowledge to provide the best solutions available on budget and with the timeframe agreed.
Kendall Harvard
Solutions Engineer
Mandi Earl
Solutions Consultant / Office ManagerIn an upside-down world, the only certainty is uncertainty. Businesses are looking to re-engage, re-invent and drive a new normal. It’s important for businesses to be honest and ethical in their dealings. I’m aligned with these values and new norms by being honest, professional, consistent and diligent. I take pride in being able to be solutions orientated, drive positive team dynamics whilst supporting and executing our company’s strategic objectives. I live by the mantra “hard choices, easy life; easy choices, hard life”.
Brendan de Bruyn
Marketing CoordinatorAs a marketing and branding specialist, I believe wholeheartedly that the goal of all communications made by an organisation should be influenced by what problems they can solve for their customers. With this attitude, I build long-term, beneficial relationships that span further than just sales and profits, and rather build organisations within the communities they serve. My passion for learning and constant improvement ensures that I never settle, and I always strive to be at the top of my field.
Mbongeni Kubeka
Solutions ConsultantMy goal is to build my skills and capability, focus on where I need to improve, and learn everything there is to know in and outside labourgenie.Net. The experience that I have in knowing the value or the importance of the customer is what drives me to strive for excellent customer service and exceed customers’ expectations. Businesses need to build a strong customer service team, understand their customers’ needs and experiences. I believe the customers’ experiences can have a negative or positive impact on businesses that is why I never underestimate the importance of a positive customer experience.
OUR PARTNERS
UKG
Formed by two leaders in HR solutions, UKG combines the strength and innovation of Ultimate Software and Kronos®. Their love for all things HR and workforce management is matched only by their people-centred culture. Together, we are committed to inspiring workforces and businesses around the world, helping to pave the way forward for our people, customers, and industry.
Concentra
Concentra Analytics is a fast-growth SaaS company with award-winning software products, platforms and services that enable businesses to capture, manage, and analyse data to improve their operations and execute strategies more effectively.
Synerion
Synerion is a software company specialising in workforce management. They are a world leader in cloud workforce management software with over 30 years of experience, 5,000,000 users, and 7,000 installations globally. Synerion offers time and labour, advanced scheduling, absence management, labour allocation, timesheets, coreHR and more. Synerion’s solution is cross-vertical and can help businesses of all sizes.
Ideco
Ideco Biometrics has been at the forefront of strategy and technology services in the field of Identity Management for more than 15 years. They pride themselves on providing a broad range of biometric technology, systems design and engineering services, programme and change management, operational support, and training services.
The WFC Group
Providing global expert workforce management support, The WFC Group implement and optimise your solutions and provide ongoing support to maximize ROI and create a sustainable environment for your employees.
Fulcrum
Premium collections are vital to insurers and brokers alike – and they must be accurate, timely, efficient and risk-free. Fulcrum is a market leader when it comes to premium collection solutions, as demonstrated in their three product offerings, which illustrate the evolution of the Fulcrum Collections business.
AFA Advisory
Providing turn-key digitised finance solutions to the finance industry. AFA offers one complete finance solution that addresses both your operational finance and technology-related requirements. Their dedicated team of professionals provides you with forward-thinking and innovative financial accounting and advisory services.
